HP 129 Medical Office Procedures

The course introduces medical office administrative procedures. Topics include written and oral communications, patient orientation and safety. Students will develop and apply functional office skills in time management, records management, medical office procedures in both economic and management skills, interpersonal communication, teamwork, and customer service. Topics include physical office maintenance, equipment and supplies, liability coverage, and introductory insurance procedures. Students will also learn how to plan meetings/events. In addition, students will use critical decision-making skills to identify and solve problems.


3 credits


HP 106 (may be taken concurrently)


Fall, Winter