2019-2020 Academic Catalog

Technology Account Management

Degree

Certificate, Standard (Federal aid eligible if certificate is combined with Associate of Science degree. Not eligible for federal aid as a standalone certificate.)

Overview

Launch an exciting career in Business to Business Account Management as you help unleash the power of technology for companies around the world. Our certificate will help you learn the fundamentals needed to build your dream career. You will develop skills for connecting with people and building relationships. Gaining technical knowledge that can turn into a career that stands the test of time. You will experience product and sales training coupled with valuable practitioner mentoring and learning through real-life experiences. As a Technology Account Manager you will have the opportunity to introduce innovative products and services to accelerate companies’ journeys to cloud computing, digital marketing, business analysis, and much more.

Career Opportunities

Technology Account Managers are invaluable liaisons between businesses and their clients. Their understanding of technology combined with their ability to search for new customers and manage relationships with existing ones makes their role be in high demand.

Learning Outcomes

Upon completion of the certificate, successful graduates will be able to:

  • Demonstrate understanding of key technology sales methodologies to build trust-based relationships with customers, maintain service contract renewals, gain more business in existing accounts, and leverage competitive advantages.
  • Evaluate business objectives and requirements in order to develop effective technology strategies and implementation roadmaps.
  • Acquire technical knowledge and understanding of best practices in order to guide organizations through the technology adoption and implementation.
  • Assess technology needs in order to advocate on business’ behalf.
  • Lead regular meetings and business reviews to help projects stay on track towards set milestones, answer questions, and resolve identified issues.

Course Requirements

Students are responsible to examine the course description of each course listed below for details of prerequisites, which must be satisfied before registering for the course.

Certificate Core Courses

Course NumberTitleCredits
SELL 120Introduction to Sales

3 credits

SELL 195Digital Technology Sales

3 credits

SELL 275Advanced Sales

3 credits

Total Credit Hours:9

Certificate Elective Courses

Complete 2 courses, 6 credits
Course NumberTitleCredits
DM 150Digital Marketing Analytics

3 credits

DM 160Digital Marketing Advertising

3 credits

DM 230Digital Search Marketing

3 credits

DM 240Digital Mobile Marketing

3 credits

IT 125Windows Client

3 credits

IT 130Intro to Windows Serv Admin

3 credits

IT 143Structured Query Language(SQL)

3 credits

IT 150Introduction to Networking

3 credits

IT 160Cloud Computing Essentials

3 credits

Total Credit Hours:6

Total Credit Hours: 15

Recommended Sequence of Courses

Depending upon preparatory courses required, additional semesters may be required to complete the program.

First Semester

Course NumberTitleCredits
SELL 120Introduction to Sales

3 credits

SELL 195Digital Technology Sales

3 credits

Elective Program Elective

3 Credits

Total Credit Hours:9

Second Semester

Course NumberTitleCredits
SELL 275Advanced Sales

3 credits

Elective Program Elective

3 Credits

Total Credit Hours:6

Total Credit Hours: 15

Graduation Requirements

  1. Minimum of 15 total semester credit hours as outlined
  2. Grade of C or higher in all core courses
  3. Cumulative grade point average of 2.0 or higher